How to withdraw from PackDraw

What can be withdrawn

You withdraw the items you have won, converted to crypto. Every item you pull lands in the Cart, and the withdrawal is made by selecting items there.

Some items cannot be withdrawn yet. PackDraw's help article lists three cases:

• Items tied to unopened packs
• Items tied to bonuses
• Items tied to battles that are still running

These become available once the pack, bonus or battle has completed.

The Cart has other options too: Claim (physical shipping), Split and Exchange. They are alternatives to withdrawing, not steps toward it.

Minimum and limits

The minimum is $15.00 worth of items selected in the Cart. If your items add up to less, the withdrawal will not go through until you have more.

• Daily limit: PackDraw's help article does not state one. One independent review reports that there is no daily cap.
• Fees: not published. Read the amount on the confirmation screen before you submit.
• Coins: you choose from a list at withdrawal. The help article uses ETH as its example and does not publish the full list, so check the options shown in your account.
• Bank, card or cash payouts: none are documented. Withdrawals are crypto only.

How long a withdrawal takes

PackDraw says a withdrawal is usually confirmed in under 15 minutes and asks you to allow up to 24 hours. These are PackDraw's stated figures, not a guarantee, and time on the blockchain itself depends on the coin and how busy its network is.

Steps to withdraw

1. Open your CartSign in on PackDraw and open the Cart, where the items you have won are held.
2. Tick the items to cash outSelect the items you want to withdraw. The selected items must add up to at least $15.00.
3. Press WithdrawChoose the Withdraw option for the selected items.
4. Choose a coinPick the cryptocurrency you want to be paid in from the list shown.
5. Enter your wallet addressPaste the receiving address from your own wallet. Make sure the address is for the same coin and network you selected.
6. Confirm and waitSubmit the request. PackDraw says withdrawals are usually confirmed in under 15 minutes and to allow up to 24 hours.

The order above follows PackDraw's help article. Button labels can change, so go by what your screen shows if it differs.

What delays a withdrawal

Documented by PackDraw:

• The selected items are worth less than $15.00.
• An item is tied to an unopened pack, a bonus or a battle in progress.

Possible causes that PackDraw does not document, listed as general things to rule out:

• A verification request. PackDraw can ask for ID at any point, according to an independent review. See ID verification.
• Two-factor problems. If you cannot produce a valid 2FA code, see the 2FA section of the login guide. Some customer reviews mention that a 2FA reset through support took a while.
• Network congestion. A busy blockchain slows confirmation for everyone using that coin.
• An address or network mismatch. Funds sent on a network your wallet does not support may never appear in it.

What to do if a withdrawal is stuck

1. Wait out the stated windowPackDraw asks for up to 24 hours. Most requests clear long before that.
2. Check the request existsOpen the Cart again and confirm the request was actually submitted. If the items are still sitting there unselected, it may not have gone through.
3. Look up your wallet addressSearch your receiving address on a public block explorer for that coin. If the payment shows there, the issue is on the wallet side, not PackDraw's.
4. Contact PackDrawUse the live chat on the PackDraw website or email support@packdraw.com. Give the time of the request, the coin, the amount and the receiving address.

Steps 2 and 3 are general troubleshooting, not PackDraw's published procedure. Never send a password, a 2FA code or a wallet recovery phrase to anyone. The contact page lists what is safe and useful to include.

This site cannot check, speed up or cancel a withdrawal.

Withdrawal questions